Why Care for Chronic Conditions Needs a Human Touch

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Chronic conditions touch every aspect of life. Receiving a chronic illness diagnosis typically comes with a combination of relief and apprehension. These conditions, especially the less common ones, can be difficult to diagnose without a litany of tests. Once a patient finally receives a diagnosis, the question that comes up is what happens next. Having an advocate to answer that question and guide these patients through the healthcare system can make all the difference. Read on to learn about why care for chronic conditions requires a human touch.  

The Importance of Human Connection in Healthcare

The healthcare system is just that: a system. Patients often feel like a number as they navigate through this system on their own. Automated answering systems and a lack of personal connection with doctors and nurses contribute to this feeling. Giving care a human touch can start from the very first interaction. The relief when a human finally answers the phone cannot be overstated, especially when you have a complex issue to discuss. At AvevoRx, there’s always someone to answer the phone so that patients can get the assistance they need the first time they call. 

Challenges Faced by Patients with Chronic Conditions

Going through life with a chronic illness means dealing with barriers that most people don’t have. Most chronic conditions come with good days and bad days, and life doesn’t pause on the bad days. These patients require personalized care and support to thrive. AvevoRx offers this support by providing each patient with a single point of contact to link them with the resources they need. 

AvevoRx: Transforming Healthcare with a Human Touch

When patients have advocates by their sides, it leads to better outcomes. At AvevoRx, we have decades of experience in healthcare for patients with chronic and complex conditions. When patients, providers and payers sign up with AvevoRx, they are matched with an advocate who acts as their single point of contact throughout the treatment journey. Real humans are involved every step of the way, from the initial phone call to the patient experience. 

The Role of Advocates in Chronic Condition Management

Advocates help with everything from diagnosis and drug education to setting up prescriptions and home infusion therapy treatment visits. These dedicated individuals ensure that patients understand their conditions and treatment plans. From there, they make sure patients have everything they need for a successful treatment plan. With the help of patient advocates, our patients have a much easier time navigating an often complex healthcare system. 

Having a chronic condition is never easy, but the AvevoRx team is here to help patients, providers and payers navigate these diagnoses and the treatment plans that come with them. Signing up for our program is easy, with real humans involved every step of the way. Patients with chronic conditions can count on AvevoRx to provide personalized care throughout the process. We offer service, speed and simplicity to those navigating complex healthcare systems. Contact us today to learn more. 

About AvevoRX

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